Shop Policies

Below you will find our policies regarding Refunds, Shipping, Returns, Cancellations, and Contracted Services. If you have any questions, please feel free to reach out.

Refund Policy

We only offer refunds under specific conditions:

  • No refunds will be issued for merchandise unless the item is damaged or defective upon arrival.
  • If your item arrives damaged or defective, please contact us with a picture of your item within 2 days of receiving your order. Once we confirm that the item was damaged or defective, we will offer a replacement or store credit for the full amount of the purchase, including any applicable shipping costs.

Shipping Policy

We currently ship within the United States only. Please review our shipping details below:

  • Shipping Fees: Additional shipping fees may apply based on the weight and destination of your order.
  • Shipping Costs & Delivery Times: Specific shipping rates and estimated delivery times will be provided during checkout.
  • Processing Times: Delivery times will vary depending on your location and chosen shipping method.

Return Policy

We currently do not accept returns for merchandise unless the item is damaged or defective (as outlined in the Refunds section).

  • Damaged or Defective Items: If your item arrives damaged or defective, please follow the instructions in our Refund Policy to initiate a replacement or store credit.

Cancellations

  • Order Cancellations: Orders may be canceled before they are processed. Once processing begins, unfortunately, we cannot accept cancellations.
  • Contracted Services: If you have booked a contracted service or retreat, cancellation policies may vary. Please refer to the Cancellation Section in your Services Agreement or Retreat Document for detailed information.

Contact Us

If you have any questions regarding your order, refunds, shipping, returns, or cancellations, please don’t hesitate to contact us. We’re here to help!